IP telephony · Phuket
IP telephony and office PBX in Phuket — every call reaches the right person
We set up a phone system on Asterisk, connect SIP phones and softphones, create extensions and decide where each call goes. For offices, hotels and sales teams.
- Asterisk PBX installed and configured
- Extensions and call routing for your team
- Calls linked to your CRM
A phone system built around how you work
When calls come to one mobile number, the business misses clients — the person is busy, on a day off or simply cannot pass the call on. An IP phone system spreads calls across the team, lets staff transfer calls to each other and keeps the company number the same when staff change.
We install and configure Asterisk PBX, connect desk SIP phones and apps on computers and smartphones, create internal numbers and set up the call flow — who answers first, what happens after hours and where a missed call goes.
If a phone system is already running but calls drop, incoming calls do not arrive or you cannot call out, we find the cause. And when you work in a CRM, we connect the telephony to it, so every call is tied to the right client.
What we do
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IP Telephony Setup
A phone system for the office or hotel, planned around your team and your calls.
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Asterisk PBX
Installation and configuration of the Asterisk phone system (PBX) on a server or virtual machine.
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SIP Phones
Desk phones and softphone apps on computers and smartphones connected to the system.
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Extension Numbers
Short internal numbers for staff and departments, with calls and transfers between them.
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Call Routing
Rules for who receives a call and when, so calls are not lost.
- Ringing a group or one person after another
- Different behavior during and after working hours
- Forwarding when nobody answers
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Call Problem Diagnostics
We find out why inbound or outbound calls fail, drop or have poor audio quality.
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CRM Integration
Calls connected to the CRM, so each call is linked to the client record.
Who it's for
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Offices
One company number, extensions for each employee and transfers between colleagues.
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Hotels
Internal calls between reception, rooms and service staff.
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Sales Teams
Incoming calls shared across managers and every conversation tied to the CRM.
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Support Desks
Call queues and routing rules, so callers reach whoever is free.
How we work
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You Message Us
A few words about the task, the place and the deadline — on WhatsApp, Telegram or by email.
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We Review the Task
We ask the right questions and, if needed, come on site to see the property or the current setup. In Phuket this visit is free.
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Plan and Estimate
You get a clear list of work and equipment and the price before anything starts.
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We Do the Work
Installation and setup, a check that everything works, and a short walkthrough for you or your staff.
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We Stay in Touch
Questions after the job, changes and maintenance — remotely or on site.
Why work with us
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One Team for All Your IT
Cameras, Wi-Fi, network, computers, servers, CRM and bots — no need to look for five different contractors.
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Plain Language
We explain what we do and why, without jargon. You understand what you are paying for.
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English and Russian
We speak your language — questions, estimates and instructions in English or Russian.
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Neat, Documented Work
Tidy cabling, labeled equipment and passwords handed over to you — the system stays yours.
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On Site and Remotely
We come to your property in Phuket and solve many tasks remotely, wherever you are in Thailand.
Frequently asked questions
What is Asterisk, and why use it?
Asterisk is widely used open-source phone system software. It runs on your own server or a virtual machine and can be configured very flexibly — extensions, routing, groups and CRM integration — to fit how your company works.
Can staff answer calls on their mobile phones?
Yes. Besides desk phones, we set up apps on smartphones and computers that work as an extension of the office system.
Do we need to buy new desk phones?
Not always. We check whether your current phones support SIP. If new ones are needed, we help choose them for the number of staff and the tasks.
Incoming calls do not come through, or calls drop mid-conversation. Can you fix an existing system?
Yes. We check the PBX settings, the SIP trunk (the connection to your phone provider) and the office network — call problems are often caused by router or network settings — and fix what is wrong.
Which CRM can the telephony be connected to?
It depends on the CRM and what it supports. For example, we work with Bitrix24. Tell us which system you use and we will check the options.
Do you work outside Phuket?
On-site work is mainly in Phuket. Much of the PBX setup can be done remotely, and other cities in Thailand are possible by arrangement.
Tell us how your calls work now
Write how many people answer calls, which numbers you use now and what is not working. We reply with questions and suggest how to set up the system.
Write to us
Message us on WhatsApp or Telegram, or send an email — we do not take phone calls. Describe the task in a few words and we will reply with questions and the next step.