IT outsourcing · Phuket
IT support in Phuket — your IT department without hiring one
We look after your business's computers, network, cameras, routers and other equipment — on site in Phuket and remotely. One contact for everything technical.
- On-site visit and audit of what is installed
- Remote help when a visit is not needed
- Monthly service plan for businesses
Technology that stays out of your way
A small office, cafe or villa rarely needs a full-time IT person, but it still depends on Wi-Fi, a working printer, cameras, a POS terminal and email. When something breaks, the owner ends up searching for a technician, explaining everything from scratch and waiting.
We take on this role. First we visit, check what is installed and how it is connected, and give clear recommendations — what to keep, what to fix and what to replace. Then we help with setup changes, failures and new equipment, so you always know who to contact.
For businesses that want regular care, there is a monthly service plan — scheduled checks, monitoring and help when something stops working. The scope is agreed in advance for your site.
What we do
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Visit and IT Audit
We look at the network, computers, cameras and other systems and give you a written list of recommendations.
- What is installed and how it is connected
- Weak spots and single points of failure
- What to fix first and what can wait
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Day-to-Day Support
Reconfiguration and help with cameras, the network, routers, computers and other installed systems.
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Remote Support
Many issues are solved over a remote connection, without waiting for a visit.
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Diagnostics and Repair
We find the cause of a fault and replace failed equipment.
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Monthly Service Plan
Regular care for your business for a monthly fee, with the scope agreed in advance.
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Scheduled Maintenance and Monitoring
Planned checks and updates, so problems are spotted before they stop your work.
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Recovery After Failures
Getting the network, server or key computers back to work after a breakdown.
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Equipment Selection and Purchase
Routers, switches, computers, printers and UPS units chosen for the task and the budget.
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Infrastructure Documentation
A clear record of devices, connections, settings and access details that any technician can follow.
Who it's for
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Small Offices
Workstations, printers, network and email for a team that just wants to work.
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Restaurants and Cafes
Wi-Fi for guests and staff, POS terminals, receipt printers and cameras kept in working order.
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Hotels and Villas
Guest Wi-Fi, cameras, reception computers and help between check-ins.
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Owners Who Live Elsewhere
A local team that can visit the site, check the equipment and report back.
How we work
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You Message Us
A few words about the task, the place and the deadline — on WhatsApp, Telegram or by email.
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We Review the Task
We ask the right questions and, if needed, come on site to see the property or the current setup. In Phuket this visit is free.
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Plan and Estimate
You get a clear list of work and equipment and the price before anything starts.
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We Do the Work
Installation and setup, a check that everything works, and a short walkthrough for you or your staff.
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We Stay in Touch
Questions after the job, changes and maintenance — remotely or on site.
Why work with us
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One Team for All Your IT
Cameras, Wi-Fi, network, computers, servers, CRM and bots — no need to look for five different contractors.
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Plain Language
We explain what we do and why, without jargon. You understand what you are paying for.
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English and Russian
We speak your language — questions, estimates and instructions in English or Russian.
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Neat, Documented Work
Tidy cabling, labeled equipment and passwords handed over to you — the system stays yours.
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On Site and Remotely
We come to your property in Phuket and solve many tasks remotely, wherever you are in Thailand.
Frequently asked questions
What is included in the monthly service plan?
It depends on your business. We start with an audit, then agree on the list of equipment we look after, how often we do scheduled checks and how you contact us when something goes wrong.
Do I have to sign up for a monthly plan?
No. You can book us for a single job — an audit, a repair or a setup change. The monthly plan suits those who want regular care and one contact for all IT questions.
Can you support equipment installed by someone else?
Yes. During the audit we figure out what is already there, how it is configured and what condition it is in. If something is undocumented, we document it.
Do you work remotely?
Yes, where it makes sense — settings changes, software problems, email and account issues. For cables, hardware faults and new equipment we come on site.
Can you buy the equipment for us?
We select equipment for your task and help with the purchase. You see what is being bought and why before anything is ordered.
Do you help after hours?
It depends on your plan. Our regular hours are 9:00–19:00; on a monthly plan we agree in advance how quickly we respond to urgent failures in the evening and on holidays.
Do you work outside Phuket?
On-site work is mainly in Phuket. Other cities in Thailand are possible by arrangement, and we provide remote support to clients across Thailand.
Tell us about your business
Write what kind of business you have, where it is and what bothers you now — or simply that you want an audit. We will reply with a few questions and suggest a visit.
Write to us
Message us on WhatsApp or Telegram, or send an email — we do not take phone calls. Describe the task in a few words and we will reply with questions and the next step.